Art Masterclass Canada

FAQ

Everything you may want to know before booking your workshop or ordering a DIY kit.

Booking & Workshops
Do I need any prior experience?

No experience is required. Our workshops are designed for beginners as well as those with creative experience. Our instructors guide you step-by-step throughout the process.

What is the process and How long?

This is a 2.5 hour session. Please see the brief outline of the class below.

Step 1: (first 20 minutes) Choose a design from the template or use your imagination and create a unique pattern.

Step 2: (1 hour) Apply the glue on the glass and transfer your design onto the glass globe.
Tea and cookies are served.

Step 3: (1 hour) Finish your design by applying the beads to fill in all the gaps between mosaic tiles.

After finishing your mosaic lamp, by following 3 easy steps, you will take your designs home. For all types of lamps, you will also receive a lamp body, plaster kit, and LED bulb, included in the price. Moreover, you will have a pleasant memory with us and experience mosaic art.

Final Touch: Plastering Step
You can grout/plaster your piece at home, and we will provide all the materials and instructions to complete this final step at home. Please allow up to half a day for the drying and grout/plastering process.

What is included in the workshop?

All materials and tools are provided, including mosaic tiles, adhesives, grout, and the base object. You’ll also receive guidance from our instructor.

What should I bring to the workshop?

You don’t need to bring anything. All materials are included. We recommend wearing comfortable clothing suitable for crafting.

Can I take my artwork home the same day?

Yes. In most workshops you can take your finished piece home with you at the end of the session.

Are workshops suitable for beginners?

Yes. Our workshops are beginner-friendly and designed to be enjoyable regardless of your skill level.

Is there an age requirement?

Workshops are generally suitable for participants aged 12 and above. Younger participants may attend with adult supervision depending on the session.

How many people are in each workshop?

Workshop sizes vary depending on the venue, but typically range from 6 to 16 participants.

DIY Kits
What is included in a DIY kit?

Each DIY kit includes mosaic tiles, adhesive, grout, tools, and step-by-step instructions needed to complete your piece at home.

Do I need any extra tools?

No additional tools are required. Everything needed to complete the project is included in the kit.

How long does it take to complete a DIY kit?

Most projects can be completed in around 1–2 hours depending on the design.

Are DIY kits beginner friendly?

Yes. Our kits are designed for beginners and include simple instructions.

Can children use the DIY kits?

DIY kits are suitable for older children with adult supervision.

Payments & Booking
How do I book a workshop?

Simply select your preferred workshop date and location, then complete the booking through our website.

What payment methods do you accept?

We accept major credit cards and other secure online payment methods.

Is payment required to reserve a spot?

Yes, payment is required at the time of booking to secure your seat.

Location & Venue
Where are the workshops held?

Workshops take place at selected partner venues in different cities.

Do venues change depending on the workshop?

Yes. Different workshops may be hosted at different venues across the city.

Is parking available at the venue?

Parking availability depends on the venue location.

Private Events
Do you host private group events?

Yes. We host private workshops for birthdays, team-building events, hen parties, and other celebrations.

How many people can attend a private event?

Private events usually accommodate groups from 6 to 20 people depending on the venue.

Can private events be held at our location?

In some cases we can organize workshops at external venues. Please contact us to discuss your event details.

How do I book a private workshop?

You can submit an enquiry through our Private Events page and our team will get back to you with available dates and details.

Can we customize the workshop for our event?

Yes. We can tailor the experience depending on the group size and occasion.

Gift Cards
How do gift cards work?

Gift cards can be used to book workshops or purchase DIY kits from our store.

How will the gift card be delivered?

Gift cards are delivered digitally via email immediately after purchase.

Do gift cards expire?

Gift cards purchased from Art Masterclass Canada do not expire in Ontario or Québec, in line with applicable consumer protection rules.

Can gift cards be used for any workshop?

Yes, recipients can use their gift card for any available workshop or product.

Cancellation & Rescheduling
What is your cancellation policy?

Full refund: Cancel 7+ days before your class.
50% refund: Cancel 2–6 days before.
No refund: Cancel within 48 hours of the scheduled start time, or for no-shows.
Unlimited reschedules are available with conditions. Full details: Refund Policy.

Can I reschedule my booking?

We offer unlimited reschedules. Requests made at least 48 hours before your session are handled with full flexibility. If you miss a session without prior notice, you may only join an existing pre-scheduled session with confirmed attendees. Full details: Refund Policy.

What happens if the workshop is cancelled?

If a workshop is cancelled by us, you will receive the option to reschedule or receive a refund.

Shipping
Do you ship DIY kits internationally?

Shipping availability depends on the destination.

How long does delivery take?

Delivery times vary depending on your location and the shipping method selected.

Can I track my order?

Yes. Tracking information will be sent once your order has been dispatched.

What makes your workshops unique?

Our workshops combine creativity, relaxation, and social experience, allowing participants to create something meaningful while enjoying a guided craft session.

Can I attend a workshop alone?

Absolutely. Many participants attend individually and enjoy meeting new people during the workshop.

Still have questions?

Still have questions?